Shipping policy
Shipping Policy for Digital Products
Our goal is to provide a seamless and efficient process for delivering your digital products. Below are the details of our process for digital product purchases.
Delivery Process for Digital Products
Delivery Method:
All digital products, including diet plans and related services, are delivered via email. You will receive an email containing your digital product and all relevant information, including any instructions, resources, or access details.
Delivery Confirmation:
After your purchase, you will receive an email confirming your order and a separate email with the digital product itself.
Email Contents:
The email will contain your product download link (if applicable), instructions for use, and any necessary support details.
Shipping Range
Countries:
We currently deliver digital products to customers worldwide.
Shipping Costs
Free Delivery:
Digital products are delivered free of charge via email to all locations.
Order Processing Time
Processing Time:
Orders are processed within 1–2 business days, Monday to Friday.
Order Confirmation:
You will receive an email confirmation within 1 business day of placing your order.
Weekend Orders:
Orders placed on weekends will be processed the next business day.
Estimated Delivery Time
Delivery Time:
You will typically receive your digital product within 24 hours after processing.
Note:
If there are any delays due to external factors, such as payment verification, we will notify you via email.
Tracking Information
Tracking Information:
Once your order is processed, you will receive an email with all relevant details regarding the digital product, including download instructions or access links.
Track Your Order:
For any issues with delivery or access, contact us at info@wysofit.com for assistance.
Missing or Incorrect Items
Reporting Issues:
If you do not receive your digital product within the expected time frame, or if there are issues with the content, contact us immediately at info@wysofit.com.
Resolution:
We will investigate the issue and either send a new product or provide a full refund.
Return and Refund Policy
Returns:
Since all digital products are delivered electronically, returns are not accepted unless there is an issue with the product’s delivery or content.
Refunds:
Refunds are processed within 7 business days after a return request is approved and will be issued to the original payment method.
Conditions for Refunds:
Refunds may be issued if the product is defective, if the wrong product was delivered, or if the product is not as described.
Business Information
Store Name: WYSOFIT
Company Name: VYSOMED LLC
Business Address: 8 The Green, STE A, Dover, DE 19901
Email: info@wysofit.com
Phone: (302) 918-4223
Operating Hours
Monday to Friday: 9:00 AM to 5:00 PM (GMT)
Saturday and Sunday: Closed
Customer Support Response Time: We aim to respond within 24 hours.